Regulatory support

Are your systems meeting health-based targets?

The Australian Drinking Water Guidelines (NHMRC) was updated in September 2022 with guidance on microbial health-based targets (HBTs). HBTs provide an assessment of enteric pathogen risks in the source water and inform appropriate risk management measures (barriers). Shortfalls in achieving required treatment targets to manage source water pathogen risks should be used to prioritise improvements. We can help you,

• Provide expertise to help you understand your current risk and prioritise risk treatment plans
• Assess options to address any noted shortfalls
• Understand your source water categorisation and key catchment characteristics resulting in increased health risk
•  Assess your treatment capability and provide indicative pathogen log reduction values (LRVs) for your treatment barriers compared to the source water category requirements

Our team has a diverse skill set and experience with trusted expertise in public health and water safety. In everything we do, we bring together operational skill, policy knowledge and deep experience across everything in between.

Do you need assistance meeting your compliance obligations?

We can provide best management practice support in meeting your compliance obligations. We have worked with utilities on their incident management documentation, operational support (through monthly water quality meetings) and drinking water management systems reviews (including annual reporting).

Ways we can support you:

• Facilitated regular water quality meetings
• Improvement action tracking, prioritisation and implementation
• Understanding and addressing your strategic risks
• Development and implementation of supporting drinking and recycled water quality documentation (e.g. monitoring plans, incident and emergency response plans, incident debriefs)

Is your reporting up to date?

Even the most standard reports are a burden for the people responsible for them. Accurate and quality reporting is essential to keep your assets, community and environment healthy and safe. 

Our key reporting areas include, 

• Drinking water
• Recycled water
• Environment Protection Licences

Is your DWMS up to date and fully implemented?

We are highly experienced in operational reviews and auditing. We can undertake audit and readiness reviews and provide support in improvement planning and implementation. Our team includes 6 Exemplar Global's Water Quality Management Systems Lead Auditors. We understand the regulatory environment as well as your operational realities. 

Our services help you,

• Understand what you need to do, and think beyond the minimum requirements to improve your systems and processes
• Asses and embed best practice 
• Get audit ready