We all make mistakes: Human factors and preventive risk management

Human error is often cited as root cause of incidents and accidents. In this talk Dr Contos introduces key topics within the field of human factors. The talk addresses the environmental,  organisational and job factors as well as human and individual characteristics, which influence behaviour at work in a way which can affect health and safety. Drawing from examples in the water industry Dr Contos discusses how human factors are important to both process and product safety.

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