Human Factors and Preventive Risk Management in the Water Industry

Although human factors have been shown to be the origin of many accidents in the water industry, they are rarely formally recognised in their approaches to water quality risk management. This paper, present by Dr Annalisa Contos at Ozwater 2015 provides a discussion for as to why human factors are not considered, which industries do recognise them and how this can be and should be incorporated into the water industry.

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